Cancellation Policy

Your dental appointment is considered confirmed at the time of booking. This means we are reserving time with our doctor, assistant, and hygienist, as well as operatory space as required. We will be sterilizing and preparing the operatory space as well as all the equipment and materials required for your procedure. We, therefore, request that if you are unable to attend the scheduled appointment you contact our office with at least 24 hours notice to reschedule. As a courtesy, we will phone you the day before your appointment to remind you of the appointment.

If less than 24 hours notice is given to cancel an appointment, a minimum fee of $50 will be charged depending on the length of the appointment cancelled. Please note that insurance companies DO NOT cover fees for broken appointments. Therefore payment is the patient’s responsibility and all future scheduled, or required appointments, will no longer be held or booked respectively until the fee has been paid.